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 Post subject: Interzone 213 Overseas
PostPosted: Fri Nov 02, 2007 10:15 am 
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Joined: Fri Feb 23, 2007 3:14 pm
Posts: 1467
Location: Interzone
Here are DHL Global Mail's approximate delivery times to various parts of the world:

http://www.dhl-globalmail.com/dpgm?tab= ... xmlFile=54

We use 'standard' delivery because, as you can see, there's very little difference between that and the more expensive 'priority', and delivery time within the UK itself is about five days anyway.

Overseas readers will be amazed. As I told DHL Global Mail again this morning, there is no way magazines are arriving anywhere in approximately those times, especially North America where they seem to be taking several weeks. It's an incredible difference and clearly DHL are not delivering the service they promise, not that they seem to mind. They refuse to compensate me for a recent mailing in which a lot of copies failed to arrive at all and for which replacements had to be sent.

However, they have promised me that they will send our next two mailings 'priority'. That's to North America only -- sorry, I tried. On the face of it that would be a difference in delivery of just four days, but it'll be interesting to see what happens. Delivery should, at least, be quicker.

What we do after that I'm afraid I'm not sure. I asked. If the 'priority' delivery time turns out to be approximately ten days (to the USA) it sounds like they'd expect us to pay the 'priority' rate despite receiving the 'standard' service.

So, for the next two mailings -- Black Static 2 and Interzone 213 -- I'm looking forward to your reports of arrival. I'll let you know the exact date DHL Global Mail pick the copies up from TTA Towers. Thanks.


Last edited by Andy on Mon Jan 07, 2008 10:23 am, edited 1 time in total.

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 Post subject:
PostPosted: Wed Nov 07, 2007 5:11 pm 
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Joined: Fri Feb 23, 2007 3:14 pm
Posts: 1467
Location: Interzone
All overseas copies of IZ213 picked up by DHL Global Mail on the 8th November. I'm still trying to get all copies sent 'Priority' but North American copies are definitely going that way, and that, according to DHL's timetable (see link above) is six days from collection to delivery. Even if copies to elsewhere go 'Standard' it isn't much longer. Well, so they say – we know different, don't we. Anyway, please let us know via this thread. Many thanks.


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 Post subject: Interzone 213 overseas
PostPosted: Mon Nov 19, 2007 1:18 pm 
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Joined: Sun Apr 01, 2007 8:22 am
Posts: 7
Location: France
Received it today in eastern France. Condition perfect. And I'm very happy to be in it. :D


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 Post subject:
PostPosted: Mon Nov 19, 2007 3:19 pm 
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Joined: Wed Mar 21, 2007 9:58 pm
Posts: 120
Location: Gers, France
Arrived here (SW France) today - perfect condition, as usual.


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 Post subject:
PostPosted: Mon Nov 19, 2007 11:47 pm 
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Joined: Fri Apr 06, 2007 9:08 am
Posts: 22
Location: Bristol
arrived in Tokyo on Monday 19th.

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Dan

www.bugpowderdust.co.uk


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 Post subject:
PostPosted: Tue Nov 20, 2007 2:38 pm 
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Joined: Sat Mar 17, 2007 5:37 pm
Posts: 15
Location: Below sea level
Utrecht, NL, today. A thing of beauty.


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 Post subject: IZ 213
PostPosted: Mon Nov 26, 2007 11:51 am 
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Joined: Wed Sep 19, 2007 9:19 am
Posts: 19
Location: Cape Town, South Africa
Got mine in Cape Town, South Africa - beautiful condition.
Received on the 23rd November - it took 14 days exactly.

Thanks guys

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 Post subject:
PostPosted: Tue Nov 27, 2007 12:32 am 
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Joined: Fri Mar 09, 2007 4:46 am
Posts: 29
Arrived in Brisbane, Australia 26 Nov (yesterday).


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 Post subject: IZ 213
PostPosted: Tue Nov 27, 2007 10:59 am 
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Joined: Sat Mar 10, 2007 12:41 am
Posts: 7
Location: Sydney, Australia
Arrived today (Nov 27) in Sydney Australia. Not exactly within DHL's 12 day estimate, but at least it arrived in good condition and I've not missed an issue yet so I'm not really minding.


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 Post subject:
PostPosted: Tue Nov 27, 2007 2:38 pm 
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Joined: Fri Feb 23, 2007 3:14 pm
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Location: Interzone
I'm pretty sure that all copies went Priority, so should have arrived in 6 days... And still no sign of arrival in North America...


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 Post subject:
PostPosted: Tue Nov 27, 2007 4:10 pm 
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Joined: Mon Feb 26, 2007 3:11 pm
Posts: 2122
Location: Cheshire, UK
Quote:
went Priority, so should have arrived in 6 days...


Is that 6 days to get them from here into the local post or 6 days total?


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 Post subject:
PostPosted: Tue Nov 27, 2007 5:03 pm 
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Joined: Fri Feb 23, 2007 3:14 pm
Posts: 1467
Location: Interzone
They claim six days from collection to delivery!


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 Post subject:
PostPosted: Wed Nov 28, 2007 6:29 pm 
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Joined: Fri Mar 16, 2007 6:50 am
Posts: 158
Location: Paris, France
Arrived in Paris--probably last Monday, given the other people who've chimed in, but I was on holiday at the time and didn't get to unstack the mail until today.

Looking forward to reading it.

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 Post subject:
PostPosted: Wed Nov 28, 2007 9:10 pm 
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Joined: Fri Jul 13, 2007 9:50 pm
Posts: 24
Arrived today in Valley Stream, NY. Alas, it's pretty beat up. :(


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 Post subject:
PostPosted: Thu Nov 29, 2007 9:38 pm 
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Joined: Wed Mar 14, 2007 12:13 am
Posts: 80
Location: United States of America
Arrived in Ohio, U.S.A., with today's mail. The magazine was in perfect shape. And I guess DHL will say it lived up to its promise to Andy because the plastic wrapper did have a big old postage-style sticker on the front saying "PRIORITAIRE." Not that it arrived any faster, but it still said priority!

Anyway, it looks like a great issue.


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